Mechanical Service Contractors of America

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Learn the Secrets of Influence and Persuasion at MSCA 2015

October 18-21, 2015
The Broadmoor
Colorado Springs, CO

Every day, we converse with clients, staff, family and friends, but may not be aware of the nonverbal messages we include that either attract them to us or distance them from us. Do you know what nonverbal messages you're sending in business meetings or personal exchanges?

Join Dr. Linda Talley on Wednesday, October 21 for her session, "It's Not What You Said! It's What You Didn't Say! The Secrets of Body Language." In her humorous and engaging style, she will outline exactly what you're saying with your body language, and reveal the secrets of influence and persuasion.

You'll also learn what creates universal acceptance, how to use space for effect, how to motivate yourself prior to a sales call, and the art of power gazing. By the end of this session, you'll fully understand how to say what you mean, and mean what you say.

You must be registered for MSCA 2015 to attend this event. Visit the conference Web page to sign-up online or view the brochure to learn about conference events.

Contact Sobeida Orantes with registration questions.

Note: Rooms at The Broadmoor are currently sold out. Contact Sobeida Orantes about hotel accommodations.


Join MSCA's Highest-Rated Speaker Ever
for the
2015 Webinar Series

From the MSCA conference speaker who taught you how to navigate through “human weirdness” and how to move from stuck to high-performance, Steve Thomas, MSCA’s highest ranked conference speaker to-date, will present our newest webinar series, The Team Thing.

Almost every leader wants to build a “team” within his or her organization. The challenge is, what does “team” mean? What is it that leaders are talking about when they want to build a sense of team? Everyone seems to have his or her own definition, but Steve Thomas will teach you what it truly is (and isn’t), and how to embody it as a team player and a leader.

Scheduled dates are:

  • February 11 - 1 p.m. EST - Rethink the TEAM Thing
    During this first session, Steve will teach you how to rethink the idea of a team. You will learn how to identify your own philosophy of what "team" means and implement the foundational effectiveness of teamwork. Steve will also discuss how to make the shift from "group mode" to a true team.
  • April 1 - 1 p.m. EDT - The TEAM Leader
    In this second session, Steve Thomas will discuss what it means to be a “follow-able” leader. There are four main qualities that people look for in a leader that also determine whether they will follow him or her. Steve will share what they are and introduce practices you can apply to ensure that you're the leader that others look to.
  • June 3 - 1 p.m. EDT - The Effective TEAM Player
    Everyday there are four kinds of team players that come to work, so you need to be aware of what and who you have on the team. To create effective teams, you must be able to clearly define what an effective team player looks like so everyone knows what's expected and can perform. If you don't, you may not get what you want, and the team will be confused and frustrated. In this third session, Steve Thomas will teach you exactly what that effective team player looks like so you know how to best structure your team for success.
  • September 2 - 1 p.m. EDT - Foundations of Effective TEAM
    Building a team is like building anything else – you have to create a solid foundation first. Otherwise, you will eventually find yourself having to invest additional resources into unearthing the faulty structure before beginning the process again. But, once the proper groundwork is laid, development can progress. In this webinar, we will discuss the make-up of a solid team foundation and how to achieve it from the ground up as well as how to rebuild it.

The next webinars are scheduled for:

  • November 4
  • December 2

Registration is now open for the last two sessions at


Join MSCA in Supporting
Convoy of Hope at MSCA 2015

Convoy of Hope

MSCA has partnered with Convoy of Hope since 2010 to deliver supplies to families in need who live in cities where the association holds its annual conference. This partnership has resulted in the donation of more than $170,000 in food and other goods to families nationwide. We need your help once again to reach our monetary donation goal to fund the following activities at MSCA 2015, which will be held October 18-21, 2015, in Colorado Springs, CO.

  • How Can You Help? Read the 2015 Flyer.
  • See the video of MSCA's 2014 conference attendees delivering 75,000 lbs. of supplies and food to Share Our Selves and almost 18,000 lbs. of beans for Convoy of Hope's Children's Feeding Initiative in Huntington Beach, CA.

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